Quote from: Avalius on August 18, 2026, 01:38:06 AM
Creaking is coming from the spider to the crank attachment. Regreasing may work but it's a longshot ditched 3 powermeters because of this reason.

after the problem I had (previous page) I reassembled everything but I didn't tighten the 6mm nut as per the manual and now I have crazy creaking noises

Anyway, before installing this lock ring, did you apply any grease to the thread? I applied some white grease purchased from AliExpress


Maybe this is the problem? Shouldn't you put anything on?

Quote from: moimoi on July 16, 2026, 09:51:05 AM
I have the same issue

If you have the same problem as me, I can tell you that I left the nut soaked in Svitol all night, then I placed the largest wrench (10 hex) on the floor, while with the small one (6 hex) I started to apply constant pressure for a few minutes before getting pissed off and pushing hard.

Do you have any tricks to help me do this? They seem to be welded together, I can't open them.

Hi, I've had the PES 515 for several months and I've never had any problems (some noise every now and then, like everyone I think...) yesterday I disassembled the PES 515 because I wanted to fit a new chain ring.....now the problem is that the double preload bolt is stuck together and by squeezing the rubber ring it no longer enters the thread of the crankset.....the only thing I can do is reassemble it without the rubber ring . What can I do?

Quote from: Nopileus on September 14, 2025, 10:39:31 AM
I normally just do the backpedal a bit into the ride when temperatures have normalized somwhat, though i probably forget on as many rides as i do it.

In other news at some point the Magene app got an update and ever since it's been refusing to connect to the meter even though it's still paired.
Either they broke the app or they locked out china specific SKUs (got this from a cheap aliexpress seller so i might be).

Quote from: flix on September 19, 2025, 08:52:21 AM
I had the same issue with the app not connecting anymore.
Turns out, the model I bought was the chinese version (even though I purchased from the EU store).
I was able to connect to the powermeter again using the chinese version of the Magene Utility app.

It happened to me yesterday too. Mine is definitely Chinese, and after installing the old app, it worked. Anyway, I sent an email to Magene, and they seem to be taking this seriously.

We are sorry for your bad experience with our product.

We have found through the SN you provided that your device is a Chinese version rather than an overseas version. The Chinese version of the device cannot be activated and used overseas,
Please contact the seller to get your warranty. And please inform the seller that you already contacted Magene Support. Sorry for the inconvenience caused by our product.
Could you kindly share the shopping website where you purchased your device? If possible, please provide us with the purchase link or details of the purchase channel. This information will help us determine if we can offer any assistance.
Thanks for your cooperation in advance.

I have two questions:
If I have problems with the power meter, can I contact Magene or just the seller (AliExpress has currently closed the seller's store)?
Do you think Magene can remotely block the power meter?

Quote from: pandinoyoung on July 29, 2025, 04:12:29 AM
Communication-wise, I'd say it's pretty terrible.
I ordered wheels with carbon spokes, paid on July 10th. I received a PayPal notification that the payment had been made, but nothing else.
I don't know, an email to confirm they'd received the payment, a thank you for choosing xmspeed, and the build time. Nothing.
They don't respond to Allen's email. I asked Peter for information before buying them, and he responded fairly quickly, with a rather hasty response.
I read about excellent communication, but in my case, it was pretty tragic.

I'm giving them negative feedback.

p.s. On July 29th, I made a payment of $1,000 to a name called XM Carbon Speed. I'm not entirely sure if there's a spoof website behind it, and I just clicked in the wrong place.

Quote from: PeterXu on July 29, 2025, 09:46:26 AM
Firstly thanks for your emails, inquiries. But if possible please do not send emails to both me and Allen, that may confuse us and make your order more time to take due to misunderstanding or ineffective communication between us. Since we normally take care of personal direct clients of ourselves who contact me only or Allen only, and Allen is in charge of all direct orders on our website xmcarbonspeed.cc, my email is there, my WhatsApp is there, you can get in touch with me any time if you had any questions.

Secondly I just had my newborn yesterday, it has been crazy busy time to me recently. So it would be better contact me via WhatsApp this time period. Allen has been affected by my family business too, He has to take more time on our company business. I don't have many collaborators currently because I just trust my men who do only right things. Please give us a little bit more time and be a little patient, your order has been arranged correctly for sure. Sorry about less communication from Allen.

Thirdly yes we are making many items and our old customers know that we haven't listed everything onto our website because many of them are new items, we are factory and we need to guarantee the quality first before we list them officially onto website.

Thanks for your understanding, and again, sorry about the inconvenience.

Hi, I also placed an order on the 10th from the xmcarbonspeed.cc website. I didn't request anything special, I selected the wheels I liked, and today I received an email informing me of the shipment.