CAMP ACE III (new aero frameset)

Started by raz4pf, July 23, 2026, 09:14:12 AM

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Duffis08

I got my frames yesterday and unpacked them today. I would say that i am really pleased. The paints are nice, it seems to look like a well made frame but there was some debris in the threads for the bottom bracket but i could just clean it out. Now i just have to wait for the back friday sales to get a groupset and som wheels.

sugarmanchillin

Quote from: Duffis08 on October 29, 2026, 07:00:18 AMI got my frames yesterday and unpacked them today. I would say that i am really pleased. The paints are nice, it seems to look like a well made frame but there was some debris in the threads for the bottom bracket but i could just clean it out. Now i just have to wait for the back friday sales to get a groupset and som wheels.

What size? Paint? Weight?

Duffis08

Quote from: sugarmanchillin on October 29, 2026, 06:11:31 PMWhat size? Paint? Weight?
I dont have a scale so not sure but I think someone else weighd the same size as me, 54.The paint was damaged in one spot and Jessie at CAMP told me it was during shipping but i am pretty sure that it is not. It was well packaged and it probably happend if they faced the frame or from the handling in the factory.

ausmtb8989

Quote from: Duffis08 on October 29, 2026, 10:20:15 PMI dont have a scale so not sure but I think someone else weighd the same size as me, 54.The paint was damaged in one spot and Jessie at CAMP told me it was during shipping but i am pretty sure that it is not. It was well packaged and it probably happend if they faced the frame or from the handling in the factory.
Shame about the damage.  Are you going to do anything about it?  Really should compensate you for something like that.  hopefully mine will be ok.

MarioCanario

Quote from: Duffis08 on October 29, 2026, 10:20:15 PMIt was well packaged and it probably happend if they faced the frame or from the handling in the factory.
I think you are right. The color and the frame in general look great. But sending such damage of the paint to a customer is suboptimal. Hope u will get some refund

Duffis08

Quote from: ausmtb8989 on October 30, 2026, 01:54:43 PMShame about the damage.  Are you going to do anything about it?  Really should compensate you for something like that.  hopefully mine will be ok.
Quote from: MarioCanario on October 31, 2026, 04:07:55 PMI think you are right. The color and the frame in general look great. But sending such damage of the paint to a customer is suboptimal. Hope u will get some refund

I reached out to them and they don't think it was sent out from det factory this way because of their quality inspection sticker on the frame but they are willing to pay for a bikeshop to touch it up so that's good from them to offer that atleast.

Dan S.

Quote from: Duffis08 on November 02, 2026, 03:49:29 PM... but they are willing to pay for a bikeshop to touch it up so that's good from them to offer that atleast.

I would say great customer service given the price  8)

ausmtb8989

Quote from: Duffis08 on November 02, 2026, 03:49:29 PMI reached out to them and they don't think it was sent out from det factory this way because of their quality inspection sticker on the frame but they are willing to pay for a bikeshop to touch it up so that's good from them to offer that atleast.

I have asked for pics before being shipped