Hi Christy,
I'm a happy owner of a 062 frame( early 2016 ).
The sales guy answered all my questions, the price was right, the ordering and shipping went perfect( even if it was the day just before the Chinese holidays ).
However, recently someone here in the forum, had a bad experience with multiple delayed shipment dates, with unclear or no information from your company.
This will hurt your sales directly here, and you should care about this immediately when it happens.
For your information, we westerners love to have fast answers to our questions, with clear information about our order.
Especially if there is a problem or a delay.
And we really hate
multiple days of silence.
If you adapt your communication type to us, you will sell a lot of your nice frames here