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Road Bike Frames, Wheels & Components / Re: WheelTop EDS TX Full Wireless Groupset (Chinese SRAM)
« Last post by TidyDinosaur on Today at 12:37:29 PM »It has serials - I don't think it's a problem of identifying their own product but rather they've come the decision that the purchasing retailer/channel is who would handle warranty issues. For my issue with the adjustment screw, the AliExpress seller was happy to deal with it, I just had to get it back to them in China. I ended up just fixing myself.Yeah, especially with electronic... When you buy a Chinese mechanical group, a lot of the times you can replace the parts with Shimano or Sram when something is not right... If your Chinese electronic group fails you could be out of a bike for 6 weeks...
Definately will limit acceptance outside of Asia until they can improve servicing globally. Unfortunate. It will be a small niche of people like the ones in here willing to accept the servicing hassles that will be buying.