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« on: September 05, 2024, 10:37:13 AM »
This is a reply to the thread in general.
I placed an order about 10 days ago after communicating with Kelly Wen, her email signature lists her as the “ODM Sales Manager”. She reached out after I contacted them directly through their website.
Everything went smoothly with ordering a custom wheelset, she was very responsive to all of my questions, but after reading the updates in this thread I’m a bit worried.
I reached out to Kelly this morning about a status update for my wheels. Hopefully I’ll hear back from her this evening/tonight when she’s back in the office. I’m in Florida, USA so there’s a significant time difference.