I purchased an Ostro Vam 2.0 frameset and the frame arrived with a problem where the seatpost fits. When trying to install it for the first time, it started going in with considerable resistance, even without the screws in the wedge. Now the seatpost won't come out anymore; I've tried everything – heat, pulling it upwards with a rope – and nothing has worked. Now I'm waiting for the seller's response regarding the warranty.
Video attached.