Mondince FM366 aero gravel bike with 57mm of tire clearance

[Samuel BMR]

Looks really great!! Now if only there were a few VISIBLE options for the integrated handlebars. No info about them at all on their website.

[RiP]

I've asked Jack to send me some proper footage of the frame. The geometry stuff is now sorted, and the one on the website is the final one.



I think this video makes me almost sure about to place an order - looks bloody good IMHO.

Do you know the size of that frame?

[Tucha]

That's M.

[Vesryn]

Could anyone share an update on their orders? Honestly, Mondince is starting to look more and more shady to me, as much as I hate to say it.

This is the third week in a row where I've emailed them only to get the exact same response: "We will have your frame ready by the end of the week."

I understand how manufacturing delays go, but this kind of communication is completely unacceptable. I'm going to give them one more week before I open a PayPal dispute/refund.

[Tucha]

Could anyone share an update on their orders? Honestly, Mondince is starting to look more and more shady to me, as much as I hate to say it.

This is the third week in a row where I've emailed them only to get the exact same response: "We will have your frame ready by the end of the week."

I understand how manufacturing delays go, but this kind of communication is completely unacceptable. I'm going to give them one more week before I open a PayPal dispute/refund.

Ordered mine on 6th of September. Jack told me I have to wait about 15 days for custom paint, then another 15 days of shipping. But also - he should provide tracking number once it's shipped.
I will ask him for some update next week.

[frewster]

You'll get the frame. My FM336 was few weeks later than expected, but it came in good shape and Jack has provided good support (mailed me a replacement seatpost and saddle clamp hardware for free) so I would hold on a little longer! I know that's hard to do when you have bike building fever, though! 

[Samuel BMR]

You'll get the frame. My FM336 was few weeks later than expected, but it came in good shape and Jack has provided good support (mailed me a replacement seatpost and saddle clamp hardware for free) so I would hold on a little longer! I know that's hard to do when you have bike building fever, though! 

Please post some pictures !! What’s the weight of the frame?

[Vesryn]

My gut feeling was right after all—something was definitely off. Sadly, this was my first experience with Chinese direct-to-consumer bike manufacturing, and it proved to be quite disappointing.
I've written up a detailed breakdown of what went down with Mondince (Jack Ding) here:

https://chinertown.com/index.php/topic,7621.0.html

Definitely a lesson learned.

[Dexterx5]

My gut feeling was right after all—something was definitely off. Sadly, this was my first experience with Chinese direct-to-consumer bike manufacturing, and it proved to be quite disappointing.
I've written up a detailed breakdown of what went down with Mondince (Jack Ding) here:

https://chinertown.com/index.php/topic,7621.0.html

Definitely a lesson learned.

What size did you order? I have bought a few frames from oem manufacturers and the one thing i always face is with me needing XL -Frames it takes almost twice as long because they dont have stock. For 500 orders of s/m/l Frames there are just a handful of XS and XL orders. They usually take the bigger orders first for production and the outliers will be pushed back. When i ordered from lightcarbon my dads "M" frame took roughly 1 month while i waited almost 4 months for my XL. If you are on a timelimit i would advice not to order from China.

[Vesryn]

In my case, it was a size S. My educated guess is that their production run priority usually goes M > L > S > XS/XL.

I’ll admit I might have jumped the gun a bit—I wasn't fully aware of how PayPal disputes affect OEM manufacturers behind the scenes. In my defense, waiting itself isn't the issue; I don't mind a long lead time at all. What frustrated me was having the estimated date pushed back week by week. If they had told me upfront that it would take an extra 6 weeks, that wouldn't have been a problem.

Ultimately, it boils down to poor communication.